As of May 1st, AVP support hours are being offered by appointment only. You can schedule an appointment by:
- dropping by our office (B027) in the SUB during office hours, Monday to Thursday, 10 am to 4 pm
- by emailing us at
- by phoning 250-721-8080 and leaving a message with the best number to return your call
In-person (B027), phone or video chat support
If you are in need of immediate assistance, please contact the Vancouver Island Crisis Line at 1-888-494-3888 or see our list of emergency resources.
- The Vancouver Island Crisis Line: 1-888-494-3888 – you can contact the Victoria Sexual Assault Centre’s 24-hour all-gender Sexual Assault Response Team (SART) via the crisis line
- Community-Led Crisis Response Team: 250-818-2454 mobile crisis response team led by persons with lived/living experience and mental health professionals, who are able to de-escalate crises and develop community care plans with persons experiencing crisis (currently running between 2pm and 9pm, Monday through Friday)
- Trans Lifeline: 1-877-330-6366 (available 7am to 1am every day). Trans Lifeline provides culturally competent services to trans and gender-nonconforming people in crisis.
- KUU-US Indigenous Crisis Line: https://www.kuu-uscrisisline.com/24-hour-crisis-line
- You can also check out the Emergency Information, Organizations, and Resources list on AVP’s website: https://www.antiviolenceproject.org/resources/links/
Support at AVP
Our support services are completely non-judgmental and confidential, and available to anyone who has experienced violence, anyone who has caused harm, and anyone who has supported someone who has experienced violence or caused harm.
We can provide you with emotional support, information about services on and off campus, and help in connecting with the services that might be right for you. We have a team of trained volunteers who provide peer support as well as staff members. To learn more about AVP peer support, click here.
We support everyone
Our services are available for:
- All genders and identities, including trans, genderqueer, two-spirit, and gender non-conforming people
- All members of the campus community and surrounding areas, including students, staff, and faculty,
You can access services regardless of your immigration status. We believe in access, not fear, and so will never ask your immigration or documentation status.
We also realize that the campus can be inaccessible so please let us know how we can better support you if coming to the campus is a barrier. We don’t require student identification or your personal information and you can access services anonymously if you wish.
For folks who have survived or witnessed violence
We support people who have experienced any kind of violence. You don’t have to identify or use labels like “survivor,” “victim,” or “witness” to use our services.
We believe you. You didn’t do anything to ask for or deserve this and it was not your fault. However you reacted, resisted, responded, nobody deserves to be treated violently or to be subjected to witnessing violence.
We support people who are dealing with violence at any time in their life–including violence in a current relationship, violence that happened in a past relationship, or violence that happened a long time ago.
If violence is happening to you now, we will explore ways that you can protect yourself and get immediate help if you need it. Whenever the violence happened, we are here to support you to deal with what it is bringing up for you right now. You deserve and have the right to seek healing, when you want it and in ways that feel right to you. All support should be led by you and respect your wants and needs.
For folks supporting survivors
If you are supporting a loved one who has experienced violence, we’re here for you too! It can be hard to see a loved one suffering as a result of violence, and also listening to someone share their story can bring up a lot of feelings and be overwhelming (sometimes this is called secondary trauma).
You can access our services if you need support yourself, if you are struggling with boundaries, if you want to learn more about providing support, or to help find information and resources to share with your loved one.
For more information on how to support survivors and other folks who have experience violence, as well as some cool printable PDFs and other resources, please access our How to Support page.
For folks who think they might have caused harm
Have you caused harm to someone else? Has someone told you that you violated their boundaries or hurt them? Have you reflected on your actions and realized that you may have been violent towards someone?
It can be difficult and uncomfortable to confront the truth about hurting someone, or to begin to look within yourselves at the ways in which we’ve caused harm. But at AVP, we believe this is essential work, for if we want to end violence we need to find ways to examine our past action, take accountability, make reparations and change behaviour.
For this reason, at the Anti-Violence Project, we believe it’s important to work with people who have caused harm, as well as those who have experienced it. This work requires that:
- The person is willing to examine and take accountability for their own behaviour
- The person is dedicated to the often messy and difficult work of unlearning harmful attitudes and understanding the broader social context of violence
At this time, we are not currently coordinating accountability and relearning processes for people who have caused harm. However, if you are looking for resources or referrals please reach out to our Support Coordinator at
To learn more about this work and why we think it is important, please read our page support if you have caused harm.
Please see our Resources for more information and links about online, local and on- and off-campus resources for support, healing, information, advocacy and action.